Managed IT Services & Remote Support
Remote Monitoring & Management
Backup & Disaster Recovery Planning
More Than Anti-Virus: Endpoint Detection & Response
Cyber Security, HIPAA Compliance, & More
Remote Monitoring And Management
Remote Monitoring and Management (RMM) is a service that allows our technicians to remotely monitor the status of all of your devices and apply patches, perform maintenance and troubleshooting, and provide tech support to end-users. The days of sending technicians out to solve minor issues are gone. Save time and money by moving your IT support to the cloud with DragonTech’s Managed IT Services.
Patch & Update Management
Remote Tech Support
All of our clients have access to our Remote Tech Support Helpdesk with the click of a button. Send us a ticket, and we will respond shortly, with screensharing and voice calling built into our platform.
Data Management, Backup, & Recovery
A major part of all Managed IT Services is providing the client with a plan for data management, backup and recovery. Hardware failures, human errors, and ransomware cause billions of dollars in lost productivity and recovery costs every year- but it doesn’t have to happen to you! DragonTech has several plans to fit every need and budget.
Workstation & Server Backup
SaaS & Cloud Backup
More Than Antivirus: Endpoint Detection & Response
As technology advances, so do hackers. It is no longer enough to protect your data from today’s threats; we must also adapt to prevent tomorrow’s threats as well. In order to do this, DragonTech’s Managed IT Services comes with SentinelOne by default, protecting your devices from threats in real-time.
100% Detection Rate
Automatic Threat Mitigation
SentinelOne’s Behavioral AI engines track all processes and their interrelationships regardless of how long they are active. When malicious activities are detected, the agent responds automatically at machine speed. Our Behavioral AI is vector-agnostic – file-based malware, scripts, weaponized documents, lateral movement, file-less malware, and even zero-days.
Modern computer networks are ubiquitous and complex. Not only do you have traditional wired networks, but nearly all of our devices are now Wi-Fi capable. This creates a number of challenges for businesses to maintain, secure, and troubleshoot their networks. At DragonTech, we apply our principles of security and efficiency to:
Streamline Network Troubleshooting
Create Redundant Networks
Increase Network Security
Managed IT Services and Cloud Solutions go hand in hand with each other. DragonTech is proud to be both a Google Partner and a Microsoft Cloud Solutions Provider, allowing us to both sell and support products such as Microsoft 365 for Business and G-Suite.
Security & Continuity
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3616 Premium Dr
Chattanooga, TN 37415
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