Managed IT Services
At DragonTech IT Services, Inc., we take pride in providing reliable and efficient IT solutions to businesses in Chattanooga, Nashville, and across the United States. Our comprehensive services include proactive network monitoring, data backup and recovery, cloud solutions, and robust cybersecurity measures. With our three pillars of Security, Privacy, and Efficiency, we prioritize the utmost protection for your business.
Every great discovery starts with a call. Our team are experts in security and compliance in a variety of industries.
Find innovative solutions and customized plans to improve your security, enhance your efficiency, and maintain compliance.
We believe every business of any size deserves the same level of security, support, and care. That’s why our clients stick with us.
DragonTech IT Services, Inc
DragonTech IT Services, Inc is based in the Chattanooga, TN metropolitan area. We were founded in 2019 by our current CISO, Josh Evans, as a response to skyrocketing cybercrime targeting small businesses. Since inception, our mission has been to provide enterprise-grade Security, Privacy, and Efficiency to small businesses, with a heavy focus on compliance.
We do this by providing 24x7x365 Security & Network operations management combined with a multi-layered, defense-in-depth approach to security.
We serve clients in the finance industry, manufacturing, healthcare, and legal, as well as any small business that cares about the security of theirs and their customers’ data.
Our business Success Framework
We have curated comprehensive plans suited to benefit different sized businesses. You can upgrade or add more solutions as your business scales its operations and revenue.
We offer fully-managed IT services, cyber threat protection, and digital marketing solutions to small and medium businesses. Strengthen your IT infrastructure and eliminate the risk of downtime and data security breaches.
Establish a robust IT infrastructure and increase your overall productivity and customer experience.
Eliminate data security risks to your organization and your customers with constant updates and monitoring.
Build a strong online presence for your business and increase your visibility, traffic, leads, and more.
Meet the Team
Dr. Alex O'Neil
Digital Marketing Guru
Dr. Alex O’Neil is an actor, director, composer, graphic designer, and prolific entrepreneur with experience in film, entertainment, marketing, law, and healthcare. In addition to a doctorate in Film, Dr. O’Neil holds an astounding number of degrees, diplomas, and certifications in a variety of industries.
Dr. O’Neil is a self motivated jack of all trades with decades of experience excelling in a variety of industries. For DragonTech, Dr. O’Neil provides SEO Services and Marketing Services both internally and for our clients. He spent years developing a proprietary system registered under his company Fantasoft, Ltd to boost SEO for small business.
Chief Information Security Officer
Joshua Evans started his career in IT at the age of ten. Beginning with building his own first computer from spare parts, he quickly taught himself the inner workings of Windows 95 and Windows 98 before discovering Ubuntu Linux and Windows 2000 server.
Josh was already planning DragonTech and getting paid to fix computers and remove viruses for people in his neighborhood by the age of twelve. Before graduating from high school, Josh earned his first two certifications, CompTIA A+ and Microsoft Office Specialist 2003, and has since earned and maintained a variety of vendor certifications and partnerships from Microsoft, Dell, Lenovo, Brother, Datto, Kaseya, Untangle, WatchGuard, Intuit, and others.
In addition to the technical certifications, Josh has also held positions in a variety of industries, including:
- Long-time Volunteer for the Humane Society of Knoxville
- Animal Keeper at Tiger Haven
- Tutor for children with learning disabilities
- Sous Chef with an accompanying ServSafe Food Safety Manager certification
- Adult GED/HiSET Instructor
- Adult Computer Literacy Instructor
- Preferred Vendor for IT Services in the Chattanooga Small Business Network
Over the course of two decades, Josh has served thousands of individual customers and hundreds of small businesses, providing quality services with a focus on finding solutions to problems while also securing and streamlining the way individuals and small businesses engage with technology. He has been in a number of peer group and vendor beta testing programs, providing unique insights for a wide variety of industries. He has been featured in several publications, most recently with Vendasta.
Chief Executive Officer
Zoey is the CEO of DragonTech IT Services. As the only member of the team from a non-technical background, she ensures that our technical operations are in alignment with business goals.
Zoey studied Business Management at St. Mary of the Woods College in Indiana, with a focus in Equine Business Administration. She has a deep passion for animals of all shapes and sizes and is an experienced horse riding instructor, dog trainer, and amateur cat herder.
Zoey’s professional experience has been in business management and administration for dozens of small businesses throughout the Chattanooga and Atlanta areas, working with small business owners navigate complexities of business ownership and streamline their operations.
Zoey’s hobbies include playing the violin, streaming Red Dead Redemption & Sea of Thieves, and rescuing all of the cats of the world.